Frame Ai

Frame AI automatically measures sentiment, effort, and actionable themes on every customer interaction in every channel for winning CX.

Customer-focused companies work hard to be available on many channels — voice, chat, forums, social, and more. But they have a hard time listening everywhere at once. Frame pulls together customer communication across all channels, using what customers say to prioritize accounts, themes, and team behaviors that need attention to increase the quality of the customer experience and avoid churn. We help customers be heard.